Responsible Gaming
Gaming Should Be Entertainment
At Kiwi Treasure Casino on aotearoaresort.com, we believe gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's essential to understand that the house always has an advantage. Play only with money you can afford to lose, and never gamble with funds needed for essentials like rent, bills, or food.
Age Verification
Gaming at Kiwi Treasure Casino is strictly for individuals aged 18 years or older, or the legal age for gaming in your jurisdiction in Aotearoa New Zealand, whichever is greater. By accessing our platform, you confirm that you meet these age requirements. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, consider seeking help immediately:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to win back money
- Hiding your gaming activity from family or friends
- Experiencing mood swings or irritability when not gaming
- Neglecting work, study, or personal relationships due to gaming
- Borrowing money to fund gaming activities
- Feeling anxious or stressed when unable to game
- Using gaming to escape problems or negative emotions
- Unsuccessful attempts to reduce or stop gaming
- Lying about the amount of time or money spent gaming
Self-Help Tools & Responsible Gaming Features
Kiwi Treasure Casino provides practical tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period
- Loss Limits: Establish a maximum loss amount you're willing to accept
- Session Time Limits: Receive alerts and automatic disconnection after a set gaming duration
- Reality Checks: Receive periodic reminders about how long you've been gaming and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming at our platform
Contact our customer support team to activate any of these tools or to discuss responsible gaming options tailored to your needs.
Support Organisations in Aotearoa New Zealand & Beyond
If you're concerned about your gaming or someone else's, professional support is available:
New Zealand
- Problem Gambling Foundation (Aotearoa): Free, confidential support and information
www.pgf.nz
Helpline: 0800 664 262 (24/7) - Gamblers Anonymous – Aotearoa New Zealand: Peer support groups across the country
www.gamblersanonymous.org.nz
International Support
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Get Help Today
If gaming is causing problems in your life, reach out for help immediately. There is no shame in seeking support. Professional counsellors and support services are available to assist you in taking control. Contact the organisations listed above or speak with our customer support team about self-exclusion and other protective measures.
Your wellbeing matters to us.